Verify that My outgoing server (SMTP) requires authentication checkbox is marked and that the Use same settings as my incoming mail server option is selected.The outgoing server can use 587 and TLS encryption.The incoming server must be set to 993, and it must use SSL encryption.Click the More Settings button, and then the Advanced tab.
Select an account, and click the Change button above the list of accounts.Under Email Accounts, click E-mail Accounts. In the Tools menu, choose Options and then Mail Setup.
Your full email address, including or InformationĮnter the password for your web-based email account Mark the Manually configure server settings or additional server types checkbox.Enter your display name, full email address, and password.
Under Info > Account Information, click Account Settings and then click Add Account. Click the Office button on the top left corner and go to the Office Backstage.Configure your IMAP client and click Save Changes.Click the Forwarding and POP/IMAP link.Click the Settings button near the upper-right corner, and choose Settings.Note that your username is your full email address. If you need help with your HostPapa account, please open a support ticket from your dashboard.You can retrieve your Gmail / Google Business Apps messages with a client or a device that supports IMAP, such as Microsoft Outlook, Thunderbird, or Apple Mail. Once the test completes successfully, click Next and then Finish to wrap up. If the test fails, retrace your steps, ensuring your server and account details are correct. In the POP and IMAP Account Settings window, click the Test Account Settings… button to ensure Outlook can communicate with your email server. Ĭlick OK to close the Internet E-mail Settings window. Check the box next to My outgoing server (SMTP) requires authentication, then click the radio button next to Use same settings as my incoming mail server. Use the dropdown menu next to Use the following type of encrypted connection to select SSL.
You can enter your server details manually by selecting Manual setup or additional server types.